• Gourmet Soap Kitchen and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

    DISCLAIMER

    The availability of ingredients and raw materials is not always certain owing to environmental factors or otherwise. Gourmet Soap Kitchen P/L reserves the right to substitute other ingredients or raw materials as an alternative in the manufacture of its soaps and products in order to maintain a consistent supply to its customers.

    Gourmet Soap Kitchen recognises that even pure and natural ingredients may cause allergic reaction in some individuals. Here at Gourmet Soap Kitchen we take care to formulate products that will be beneficial, however, it is important that if you experience discomfort, you immediately stop the use of the product. We will not be held responsible for reactions to ingredients, or accept returns owing to reactions to ingredients.

    Being raw, non-commercially made products, they may vary to a small degree in texture and consistency from batch to batch. With the natural characteristics of the preservatives and ingredients used in our products, we strongly suggest you do not keep them for more than one year, unless stated on the packaging, to ensure they maintain quality. We advise our products be stored below 30 degrees celsius to reduce the risk of deterioration.

    PRIVACY

    Please review our PrivacyNotice, which also governs your visit to our website, to understand our practices.

    ELECTRONIC COMMUNICATIONS

    When you visit Gourmet Soap Kitchen or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronicallysatisfy any legal requirement that such communications be in writing.

    COPYRIGHT

    All content included onthis site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Gourmet Soap Kitchen or its content suppliers and protected by Australian and international copyright laws. The compilation of all content on this site is the exclusive property of Gourmet Soap Kitchen. Gourmet Soap Kitchen’s likeness may not be used in connection with any product or service that is not Gourmet Soap Kitchens, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Gourmet Soap Kitchen. All other trademarks not owned by Gourmet Soap Kitchen or its subsidiaries that appear on thissite are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Gourmet Soap Kitchen or its subsidiaries.

    YOUR MEMBERSHIP ACCOUNT

    If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Gourmet Soap Kitchen and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

    REVIEWS, COMMENTS, EMAILS,AND OTHER CONTENT

    Visitors may post reviews,comments, and other content: and submit suggestions, ideas, comments, questions,or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “:spam.”: You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Gourmet Soap Kitchen reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

    If you do post content orsubmit material, and unless we indicate otherwise, you grant Gourmet Soap Kitchen and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Gourmet Soap Kitchen and its associates and sublicensees theright to use the name that you submit in connection with such content, if they choose.

    RISK OF LOSS

    All items purchased fromGourmet Soap Kitchen are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

    PRODUCT DESCRIPTIONS

    Gourmet Soap Kitchen and its associates attempt to be as accurate as possible. However, Gourmet Soap Kitchen does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Gourmet Soap Kitchen itself is not as described, your sole remedy is to return it in unused condition.

    DISPUTES

    Any dispute relating inany way to your visit to Gourmet Soap Kitchen or to products you purchase through Gourmet Soap Kitchen shall be submitted to confidential arbitration in Wagga Wagga, except that, to the extent you have in any manner violated or threatened to violate Gourmet Soap Kitchens intellectual property rights, Gourmet Soap Kitchen may seek injunctive or other appropriate relief in any state or federal court, and you consent to exclusive jurisdiction and venue in such courts. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to anarbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

    SITE POLICIES, MODIFICATION,AND SEVERABILITY

    Please review our othe rpolicies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Gourmet Soap Kitchen. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

    QUESTIONS:

    Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact ” link at the top.

  • Gourmet Soap Kitchen knows that you care how information about you is used and shared, and we appreciate your trust and wnat you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting Gourmet Soap Kitchen, you are accepting the practices described in this Privacy Notice.

    What Personal Information About Customers Does Gourmet Soap Kitchen Gather?

    The information we learn from customers helps us personalize and continually improve your shopping experience at Gourmet Soap Kitchen. Here are the types of information we gather.

    Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customising future shopping for you, improving our store features, and communication with you.

    Automatic Information: We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use “cookies,” and we obtain certain types of information when your Web browser accesses our website.

    E-mail Communications: To help us make e-mails more productive to improve service and your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please adjust your “Subscription” preferences by logging into your account.

    What About Cookies?

    Cookies are alphanumeric identifier text files that we transfer to your computers hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.

    Does Gourmet Soap Kitchen Share the Information It Receives?

    We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely neccessary in order to complete your transaction and order.

    How Secure Is Information About Me?

    We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing of our products or services. We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer by clicking the “log off” link located in the side menu.

    Which Information Can I Access?

    Gourmet Soap Kitchen gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.

    Conditions of Use, Notices, and Revisions

    If you choose to visit Gourmet Soap Kitchen, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of our local state. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the “Contact” link on the top menu, and we will try to resolve it.

    Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

    Information You Give Us

    You provide most such information when you search, buy, order, post reviews, or other methods of communication via our website or email to Gourmet Soap Kitchen. As a result of those actions, you might supply us with such information as your name, address, and phone numbers, and credit card information.

    Automatic Information

    For security purposes Gourmet Soap Kitchen sometimes collects and analyzes the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal or financial information and opens an account, or makes purchases under your name.

    Questions

    Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact ” link in the top menu.

  • We are happy to accept the return of products owing to manufacturing defects within 21 days from the date of purchase. After inspection, you will receive a refund, store credit, or a replacement with free shipping. The refund will be credited directly to your bank account.

    If your order has been incorrectly filled, Gourmet Soap Kitchen will credit you for the goods incorrectly supplied as long as we are notified within 5 days of the receipt of the order.